Terms of Service

Last updated: May 30, 2026

These Terms of Service ("Terms") govern your use of the website and services provided by The Soft Wash Agency, a division of Strategy Growth Consulting ("we," "us," or "our"). By accessing our website or using our services, you agree to these Terms.

Services

The Soft Wash Agency provides marketing services for exterior cleaning businesses, including but not limited to website design and development, search engine optimization, Google Business Profile management, review generation, and digital advertising management.

Service Agreements

Specific terms for marketing services, including pricing, deliverables, payment schedules, and cancellation policies, are outlined in individual service agreements signed by both parties prior to the start of any engagement. These Terms apply generally to your use of our website and initial inquiry process.

Payment

Payment terms, including setup fees and monthly retainer amounts, are specified in individual service agreements. We reserve the right to pause or terminate services for non-payment.

Intellectual Property

Upon full payment, clients own the website content and copy we create for them. We retain the right to display work in our portfolio unless otherwise agreed in writing. We retain ownership of any proprietary systems, templates, or frameworks used in delivering our services.

Results Disclaimer

We make no guarantee of specific results, including rankings, lead volume, or revenue. Marketing results vary based on market conditions, competition, client responsiveness, and other factors outside our control. All performance benchmarks referenced on our website represent goals and targets, not guarantees.

Client Responsibilities

Clients are responsible for providing timely feedback and approvals, accurate business information, access to necessary accounts and platforms, and ensuring their business complies with all applicable laws and regulations.

Cancellation

Cancellation policies are specified in individual service agreements. Generally, we require 30 days written notice to cancel ongoing monthly services.

Limitation of Liability

To the maximum extent permitted by law, The Soft Wash Agency and Strategy Growth Consulting shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

Communications

By contacting us or using our services, you consent to receive communications from us via email, phone, and SMS. You may opt out of SMS communications at any time by replying STOP. See our Privacy Policy for more information on how we handle your data.

Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Beaufort County, South Carolina.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us:

The Soft Wash Agency
A Division of Strategy Growth Consulting
Bluffton, South Carolina
Phone: (803) 403-2545
Email: Michael@StrategyGC.com